BOOKING

Upon booking, the client will receive an electronic confirmation. See section on "Booking cancellations" for more information. All ensuing communication between the client and Trolltunga Adventures will take place by e-mail.

AGE LIMIT

The age limit for joining tours organized by "Trolltunga Adventures" is a minimum of 15 years. If you are younger and travelling with a responsible parent please contact us in advance of booking.

CANCELLATION POLICY

All cancellations are subject to an administration fee of NOK 450 per person. The administration fee is non-refundable.

  • Full refund for cancellation 4 weeks before departure apart from the non-refundable cancellation fee of NOK 450 per person.

  • No refund less than 4 weeks from departure. Also see “UNFORSEEN INCIDENTS” near the bottom of this page.

  • A minimum of three guests must be registered for us to go through with the tour. This is usally never an issue. We will give you a full refund if we have to cancel due to too few registrants.

LANGUAGE

All communication with Trolltunga-Adventures will take place in English or Norwegian. We are all bilingual (Norwegian/English), and English is the major language used during the tours.

Travel insurance

Trolltunga-Adventures requires all of its clients to have valid travel insurance. Trolltunga-Adventures disclaims all responsibility for personal injuries, accidents, illness, death, theft and damage to personal belongings or the like. Upon booking the client accepts that all activities joined during a Trolltunga Adventures tour are performed at one’s own risk and that the responsibility for any personal injuries rests with the client. If the client does not have valid travel insurance, it has to be taken out before departure. Otherwise, the client can be denied access to the tour, with no refund.

TRAVEL CANCELLATION INSURANCE

We recommend all our clients have a travel cancellation insurance. This insurance may be obtained from your regular insurance company.

VISA REQUIREMENTS

Trolltunga Adventures has no responsibility for the traveller’s visa requirements. If a tour is booked before the visa is granted there will not be a refund. 

CLIENTS WITH ALLERGIES OR OTHER AILMENTS/DISORDERS

Clients with ailments that require special consideration, such as allergies or food requirements, are obliged to inform us before departure. The same applies to clients who need special arrangements in terms of physical or mental support.

BEHAVIOUR

It is vital to us that all participants have a pleasant and enjoyable trip. Participants who do not comply with given rules or do not respond to reprimands from the tour guide will be excluded from the remainder of the trip. The same applies in cases of drug abuse or excessive consumption of alcohol.

UNFORESEEN INCIDENTS

Trolltunga reserves the right to cancel tours due to unforeseen incidents. These are incidents beyond the company’s control, such as natural disasters, floods, thunderstorms, fog, blocked roads, storms/heavy rain forecast or labour conflicts. Similarly, we reserve the right to change the itinerary to adjust for such unforeseen incidents. No refunds are made at such events. Note also that Trolltunga Adventures reserves the right to turn around clients that do not have the appropriate level of fitness and experience needed to complete the trek (note our descriptions of difficulty level of the hikes). No refund is given in such an event.

Clients who do not show up at the meeting point in the correct time are not eligible for any refunds. This includes clients who are late and also those who do not show up at all. Information regarding meeting time can be found at our website and also in the welcome email all clients are receiving prior to the hike. All clients are themselves responsible for arriving at predetermined time.

ADVENTURE EXCURSIONS AND AIRFARE

Airfare is not included in the price. Neither is bus/train/taxi transportation to the starting point of the treks. All clients are responsible themselves to reach the meeting point in predetermined time.

We do provide you with all the information you need, timetables, prices etc.

Any questions you may have, do not hesitate to send us an e-mail!
Trolltungaadventures@outlook.com